Terms and Conditions - Auspicious Events

Introduction

Welcome to Auspicious Events. These Terms and Conditions outline the rules, policies, and guidelines governing the use of our services, website, and communications. By engaging with us, making a booking, submitting an enquiry, or accessing our digital platforms, you acknowledge that you have carefully read, fully understood, and willingly agreed to these terms. These conditions are designed to ensure transparency, fairness, and mutual respect between both parties at every stage of the event planning journey. Our commitment is to deliver exceptional event experiences while maintaining professionalism, ethical practices, and trust. If you do not agree with any part of these terms, we respectfully advise refraining from using our services to avoid misunderstandings.

Scope of Services

These Terms apply to all services offered by Auspicious Events, including event planning, coordination, design, execution, vendor management, and consultation services. Our offerings may vary depending on the nature, scale, location, and specific requirements of each event. All services are provided solely for lawful purposes and must comply with applicable local regulations, safety standards, and venue policies. Any misuse, unauthorized modification, or unlawful use of our services is strictly prohibited. We reserve the right to revise, enhance, or adjust service inclusions when required to ensure quality and compliance. Continued engagement with our services signifies acceptance of any such updates or refinements.

Bookings

All bookings must be initiated through approved communication channels such as our website, email, or direct consultation and are subject to confirmation by our team. Clients are responsible for providing complete, accurate, and up-to-date event details during the booking process. A booking is considered confirmed only after written acknowledgment, invoice issuance, or email confirmation from Auspicious Events. We reserve the right to decline, modify, or cancel bookings involving incorrect information, safety concerns, or impractical expectations. Any changes requested after confirmation may impact pricing, timelines, or resource availability. Early and clear communication helps ensure smooth execution.

Payments

Payments must be made strictly in accordance with the agreed quotation, proposal, or service contract shared with the client. Advance payments may be required to secure dates, vendors, materials, and resources. Failure to complete payments within the specified timeframe may result in delayed services, suspension, or cancellation of the booking. We accept payments only through authorized, secure, and approved payment methods. Any additional costs arising from last-minute requests, changes, or extended services will be communicated and billed separately. All payment-related concerns or disputes must be raised promptly for review and resolution.

Cancellations & Refunds

Cancellation requests must be submitted in writing through official communication channels and will be processed according to the cancellation policy outlined in the service agreement. Refund eligibility depends on the stage of planning, vendor commitments, and resources already allocated. Certain advance payments, third-party costs, or customized services may be non-refundable. In exceptional or unavoidable circumstances, Auspicious Events may cancel services with reasonable notice whenever possible. Approved refunds will be processed through the original payment method within the applicable timeframe. Our policies aim to balance flexibility while ensuring fairness for work already completed.

Limitation of Liability

Auspicious Events shall not be held responsible for indirect losses, unforeseen delays, or circumstances beyond our reasonable control. While we strive for flawless execution, events may be impacted by factors such as weather conditions, vendor delays, technical failures, or force majeure events. Clients are responsible for securing all necessary permits, approvals, and venue compliance. Our liability, if any, is limited strictly to the amount paid for the specific service in question. We do not accept responsibility for guest behavior, personal injuries, property damage, or failures caused by third-party vendors.

Intellectual Property

All creative concepts, event designs, layouts, branding elements, visuals, and digital content created by Auspicious Events remain our exclusive intellectual property unless otherwise agreed in writing. Clients are granted limited, non-transferable usage rights strictly for personal or event-related purposes. Unauthorized reproduction, resale, modification, or commercial use is strictly prohibited. Any custom concepts developed during planning remain our property even if not executed. Promotional use of event photographs or videos may occur only with prior client consent. Respecting intellectual property safeguards creativity, originality, and brand integrity.

Client Responsibilities

Clients are responsible for providing accurate information, timely approvals, and necessary feedback throughout the planning and execution process. All preferences, schedules, restrictions, and special requirements must be communicated clearly and in advance. Clients must ensure venue access, compliance with rules, and cooperation from attendees where applicable. Delays caused by incomplete information, late decisions, or lack of coordination may affect service quality or timelines. Mutual cooperation, transparency, and responsiveness are essential for successful event delivery. Shared responsibility ensures smoother execution and better results.

Governing Law & Dispute Resolution

These Terms and Conditions are governed by and interpreted in accordance with the applicable laws of the region in which Auspicious Events operates. Both parties agree to attempt good-faith discussions and amicable resolution before initiating formal legal proceedings. Any unresolved disputes shall be subject to the jurisdiction of competent courts. Clients agree to comply with all applicable laws, regulations, and venue policies. This clause ensures a clear legal framework, accountability, and fairness in resolving conflicts. Acceptance of these terms confirms agreement to this governing structure.

Contact Us

If you have any questions, concerns, or require clarification regarding these Terms and Conditions, we encourage you to contact us without hesitation. Our support team is committed to assisting you promptly, professionally, and transparently. You may reach us via email at need@auspiciousevents.com or call us at +918489785994. We believe in open communication and are always happy to guide you through our policies, services, and procedures. Your trust is important to us, and we strive to address every query with care, clarity, and attention.